Critical Conversations: Role Plays to Master Those Stressful Interactions - With Dr. Jeremy Lucabaugh

Workshop with Dr. Jeremy Lucabaugh (Critical Conversations Coach & Industrial/Organizational Psychology Consultant)

Want 1:1 coaching on your own (or your employees) critical conversations? Schedule a time to meet with Dr. Lucabaugh at turnboot.com.

Keywords: Negotiation; Buy-in; Conflict; De-escalation; Ideas and Dissent; Inter-office Politics; Providing Feedback; Emotion Creep; Employee Motivation; Employee Productivity; Tactical Silence; Defense Mechanisms; Real Commitment; Problem Solving; Defensiveness; Empathy; Virtual Meetings; Skepticism; Supervisor Effectiveness; Supervisor Development; Professional Development; Employee Morale.

Once registering, you'll receive an email with your login info and steps to prepare for the workshop.

Master the skills & techniques you need to lead any critical interaction. During this workshop, you can submit your toughest challenge & directly work through how to succeed during your future interactions. Attendees can also engage in live role-play & exercises. 

HOW THINGS MAY CHANGE FOR YOU AFTER THE WORKSHOP, DEPENDING ON YOUR NEEDS:

• You will be able to eliminate ‘future fear’ to clear the mind of your peer.

• You will know what to do with obvious skepticism

• You will learn the perfect questions to ask when you get cornered or stuck.

• You will be able to knock down or bypass defense mechanisms and mental barriers.

• You will know how to uncover hesitations and what to do once you have identified them.

• You will know how to phrase vital questions to prevent your peer from becoming defensive and having to ‘defend their honor’.

• You will be able to effectively use tactical silence to buy time, gain understanding, and build trust.

• You will recognize defensive patterns and lead conversations to a place better than where they normally go.

• You will be able to apply the proper probing techniques to drill down to the actual issue faced.

• You will know how to get your peer to solve the problem that you are facing (taking much of the weight off you).

• You will prevent being taken advantage of.

• You will know what to do when emotion creeps into the conversation.

• You will learn how to get buy-in for your ideas.

• You will know how to effectively express ideas and dissent.

• You will be able to de-escalate sensitive situations.

• You will enhance employee goal setting and productivity.

• You will know how to provide better feedback.

• You will know how to generate empathy.

• You will know how to more effectively navigate inter-office politics.

• You will learn the 3-minute secret to preventing hours of misunderstanding and productivity loss.

• You will be able to effectively manage energy ‘in the room while leading virtual meetings.

• You will know how to get real commitment, action and avoid the ‘fake yes'.

Not yet a SEBOC member? Find the membership that's right for you here https://www.seboc.com/joinseboc. 

(If you're an I/O Expert, use this link https://www.seboc.com/i-oconsultants-experts)