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Jessica Cortez, PhD

Industrial/Organizational Psychology Consultant

Dr. Jessica Cortez is an Industrial and Organizational Psychologist with over 20 years of experience consulting with business leaders and government customers to build trust in their organizations and deliver strategies that improve profitability and long-term value. Her work involves highlighting various aspects of relationships, including intimate details of experience and analysis in transparent socially sustainable practice- she increases focus on the boundaries in authority affecting strategic leadership in voluntary and mandatory environments. Jessica has worked across multiple industries, including financial, technology, beauty, retail, healthcare, media and entertainment, and the military. She brings a breadth of perspectives and depth of experience to navigate the overall architecture impacting strategic objectives- how organizations are structured and run. Jessica influences design in many direct and indirect ways- her passion for creating alignment on mission, vision, strategy, and goals ensures core areas of organizational health are firing on all cylinders.

In addition to her corporate experience, Jessica has supported the Air Force Research Laboratory evaluating domain-specific combat training programs, events, and exercises. She has supported research activities at Large Force Exercises interacting with international service members, advanced technology demonstrations to include Live, Virtual and Constructive technologies and operational prototypes, and Joint training through blended learning- informed integrative plans, operations, and assessments in Tactical Fast Jet, Medical Readiness and Personnel Recovery, Air Support Operations Command, and Special Forces Tactical Operations.

Her research addressed all-domain, multifunctional challenges and strategically integrated operations through Science Technology Engineering and Mathematics (STEM) instructional programming, which expanded career capabilities for students K-12, graduate student mentors pursuing computer science, or pre-service education K-12 educators. Considering the Joint Force's near, mid, and long-term competitive advantages, her team utilized the Kirkpatrick Training Evaluation Model to form a foundation for envisioned goals and activities- the future aim of the STEM program is to move beyond reaction data and link professional development goals with increased performance, results.

Jessica is proficient in large-scale integrated health care systems with substantive programs focused on Hospital Value-Based Purchasing, Hospital Consumer Assessment of Healthcare Providers and Systems, Relationship-Based Care Culture Transformation Model/Framework, and Centers for Medicare & Medicaid Services (CMS) standards for Accountable Care Organizations achieving the Institute for Healthcare Improvement, quadruple aim.

Jessica's broad goals include reshaping the employee experience developing new conceptual frameworks and organizational models to embrace EX. She's also driven to revitalize corporate social responsibility and facilitate performance to report on non-financials- championing organizational health.

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